Privacy policy

Who this policy covers

FixHome Estimator is operated by Socrates Deligiannis (Fix Home). This policy describes our handling of information for FixHome Estimator, its account services and this app-information website. For questions, access, correction or privacy complaints, email info@fixhome.com.au. The business operating your painting job manages the customer details it enters; contact that business about its own quoting and record-keeping practices.

Information used by the app

Account information includes your email address, business and contact details, account identifiers, sign-in and verification records. Supabase manages authentication and password protection; do not disclose your password to support.

Your workspace can contain business branding and logos, rates, bank details printed on your quotes, customers’ names and contact addresses, job measurements and notes, quote documents, payment records and material receipt details. You choose what you enter. Avoid sensitive information that is unnecessary for quoting.

Device storage holds account-specific drafts and recovery copies. Cloud records support saving and access from another device. Purchases involve store transaction identifiers, subscription and entitlement status, and your FixHome account identifier.

Why information is used

We use this information to provide accounts, save and sync workspaces, generate documents you request, verify purchases, restore access, respond to support, detect misuse and operate the service. We do not use customer job records for advertising or sell them to advertisers.

If you choose a document-sharing or contact action, your device opens the chosen app or service. You control the recipient and sending action; that service’s privacy terms also apply.

Service providers and location

Supabase provides authentication and the hosted database; the current FixHome database is located in Sydney, Australia. RevenueCat helps verify store purchases and subscription access using the FixHome user identifier. Apple and, when available, Google process store payments under their own terms. Fix Home does not receive your full payment card details.

Hostinger hosts this information site. Providers may process account, purchase, security and support information outside Australia, including in the United States and other countries in which they operate. A Sydney database location does not mean all service processing occurs only in Australia.

Website and technical records

This app-information site has no advertising scripts, analytics pixels, contact forms or third-party fonts. Hosting and network providers may process standard request and security information, such as IP addresses, requested URLs, browser details and timestamps. App and service providers may retain diagnostic and security records needed to operate their services. Apple may provide beta feedback and crash information through TestFlight.

Customer quote-link acceptance and site-photo cloud storage are not enabled in this beta. We will update this policy and relevant notices before adding new data-collection features.

Retention and deletion

Workspace records are kept while you use the account unless you remove them or delete your account. Archiving hides a record; it does not erase it. Export the records you need before requesting deletion.

Account deletion removes the account and associated hosted workspace through the app’s deletion process. Copies already exported or shared with others are outside that process. Backups and security logs may remain for provider retention periods; records may also be retained where required by law or needed to resolve a dispute. Store and billing providers may retain transaction or purchase records under their own obligations. Deleting an app account does not cancel a store subscription.

Contact us if you need information about a particular retained record or deletion request. See account deletion instructions.

Your choices, access and complaints

You can edit your business/customer records, export workspace data, manage store subscriptions and request account deletion. Email info@fixhome.com.au to request access or correction or make a privacy complaint. We may verify account ownership before disclosing or changing personal information.

If a concern is unresolved, you can contact the Office of the Australian Information Commissioner or the relevant privacy regulator. Any rights under applicable privacy law remain available.

Updates

We may update this policy as the app changes. The dated version below identifies this notice. Material changes affecting how information is handled will be communicated through an appropriate app or account notice.